Senior Forwarding/Imports Controller - Freight Forwarding Industry

Job Summary
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This progressive and dynamic Freight Forwarding company would like to appoint an experienced Senior Forwarding/Imports Controller (Air & Ocean) to join their Cape Town team.

This role will require you to own the complete process in managing and coordinating the clients Air & Sea Imports expectations.

Minimum Requirements:

  • Matric/Senior Secondary Qualification (NQF4)
  • Minimum of 5 Years’ experience within a Forwarding/Imports Controller position
  • Minimum of 3+ Years’ experience in a direct Freight Forwarding Operational Environment (Air & Ocean Freight) end to end process
  • Sound and current knowledge of INCOTERMS
  • Fully computer literate in all MS Office Suite Applications
  • Must have at least 3+ years working experience on Cargo Wise (pre-requisite)
  • Must have a valid, unendorsed drivers’ licence
  • Own vehicle (advantageous)

Key Performance Areas will include but not be limited to:

  • Coordinate collection and shipping of imported cargo with clients purchase order and estimate ready date
  • Ensure estimated ready date is met
  • Communicate and escalate any potential delays to management in daily meetings
  • Preparation of all administrative processes
  • Retain and develop strong client relationships
  • Ensure all changes pertaining shipment status is communicated to client and is in line with clients standard operating procedures
  • Expense control and transit time management
  • Query resolution management
  • Responsible for on-time billing to clients
  • Shipment monitoring throughout complete lifecycle
  • Ensure consistent communication with any 3rd party service providers, shipping lines, port authorities, transporters, container depots relating to each unique shipment
  • Inform transporters regarding any potential delays, custom stops, and coordinate unpacking of containers at container depots, therefore minimising storage costs

In return this opportunity will offer:

  • Monthly Cost to Company Salary (negotiable depending on experience and proven track record)
  • Permanent employment opportunity
  • Supportive Management

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