Technical Support & Design Engineer

Job Summary
  • Salary Offered: Negotiable
  • Location : Cape Town, Western Cape
  • Country : South Africa
  • Specialization : Manufacturing » Engineers
  • Position Type : Full-Time
  • Experience Level : 3 Years
  • Education Level : NQF 6 Bachelors Degree (Three Years) / Higher Diploma
  • Advertised : 25-03-2019
  • Closing Date : 24-05-2019
  • Job ID : 649
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The main focus within this position will be on Technical Support (Pre-Sales) and Design Initiatives to the Sales Team and Customers.

This Market Leader in the Imports and Distribution of specialised Cleaning & Hygiene Products is looking to appoint a Technical Support & Design Engineer that will ensure strong sales support through the implementation and interpretation of all technical aspects of products, thereby contributing to the final design presentation and ongoing maintenance of the finished product.


Minimum requirements:

  • Senior Secondary Qualification (NQF4)
  • Must have a relevant Mechanical Engineer Qualification/Degree (graduates with relevant sales support practical exposure welcome)
  • 3 – 5  years relevant working/practical experience within a sales support/customer services/project management driven environment (in-service/internship practical exposure will be considered)
  • Must have a sound technical aptitude, ability to multitask with strong analytical skills
  • Excellent written and verbal skills
  • Ability to take a concept and build towards a finished product/solution
  • Fully Computer Literate at Advanced Level on all Microsoft Office Suite Application
  • Previous exposure/experience to design on SOLID WORKS design software application
  • Strong and effective Presentation Skills
  • Own vehicle and valid drivers licence

Main Key performance areas will include:

  • Identify, understand and profile client requirements through research strategies
  • Advise and present cost-effective solution to clients unique requirements
  • Conduct customer on-site visits if and when required
  • Create and maintain the correct Bill of Materials product structure
  • Liaise and negotiate with relevant suppliers pertaining all costings
  • Create the layout for submission of quotations to client
  • Create an outline and piece part drawings to submit to suppliers for discussion pertaining design and improvement of lead times, costing and ensuring suppliers adheres to requirements
  • Responsible for general planning and organisation of each unique project , inclusive of finalising feasible specifications and drawings
  • Ensure constant communication  & updates to relevant sales consultants, senior management and clients regarding latest and agreed revisions
  • Ensure that client has approved final drawings and signed off on approval to proceed
  • Arrange final materials for assembly, apply proper process and task master the required resources
  • Amend, change or correct final assembly quality checks
  • Ensure sound time management and planning procedures for each unique project
  • Advise sales consultants and clients on feasible and practical solutions and present technical document process flow
  • Communicate with warehouse department to ensure correct quantity, packaging and quality, prior to installation
  • Oversee and manage final design implementation, testing processes, adjust as required, monitor and implement ongoing maintenance schedule
  • Repair and ensure maintenance of mechanical devises, building or constructing equipment
  • Report directly into the Sales manager and on a dotted line to the CEO

Remuneration Package:

  • Cost To Company per annum  (neg. depending, relevant qualifications/degree, experience and sound track record)
  • Ongoing training and development initiatives
  • Permanent Employment Opportunity
  • Supportive management structure
  • Dynamic & Professional working environment

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