Sales Support Administrator - Hygiene & Cleaning Product Industry

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The Sales Support Administrator will serve as the Anchor for the Hygiene Sales Representatives & their field activities and should endeavour to maintain and improve on customer satisfaction levels by delivering a timeous, accurate &professional service

Minimum Requirements will entail –

  • Matric/Senior Secondary Qualification
  • Minimum of 3 years of sales support experience.
  • Intermediate to advanced on MS Office (Excel, Word, Outlook, and PPT)
  • Previous experience and knowledge of SAP.com
  • Previous experience in working towards individual/ team internal targets will be advantageous
  • Previous internal sales experience (selling, retaining, processing and converting orders)
  • Results driven, energetic individual who places emphasis on the company goals and objectives
  • Possess strong customer service and client retention skills
  • Will be capable of prioritizing time on the right activities to maximize efficiency and ensure accuracy of work
  • Must have reliable transport arrangements

KEY PERFORMANCE AREAS

  • Handle internal sales process management to support hygiene sales representatives with sales prospects and existing customers
  • Support individual hygiene sales representatives by generating quotations on a regular basis to support for a multitude of prospects and customers
  • Consistently following up on outstanding quotations to improve conversion rate for quotation pipeline
  • Accurately input data into CRM system (SAP) and assist with quoting in ERP system (SAP)
  • Ensure accuracy of all customer data, quotations and sales orders, striving for error free processing, invoicing, and delivery to client, striving continuously for 100% customer satisfaction
  • Adhere and work within the confines of the defined sales procedures and processes
  • Provide excellent customer service while fulfilling the overall needs of the client, Hygiene sales representative and the Company

Remuneration offered

  • Cost to company salary of R12 - R14 000 per month (neg.)
  • Form a part of a dynamic & professional employer environment
  • Strong all-round management support
  • Permanent Employment Opportunity 

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